| Job Title: |
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Customer Service Representative |
| Category: |
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Client Services |
| Total Positions: |
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20 |
| Job Location: |
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Lahore |
| Gender: |
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Male |
| Age: |
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20 to 27 years |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
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Less than 1 Year3 Years |
| Salary Range: |
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PKR 60,000 to 150,000 per Month |
| Apply By: |
|
Jul 16, 2021 |
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| Job Description: |
We are an International based Inbound Call Center, looking to hire candidates for the position of CSR for one of our International based project mainly covering USA market.
Fresh Candidates having Less than 1 Year to 2 Years of experience with Excellent Spoken English can also apply.
Fixed 60K Basic plus 20K increment after 3 months probationary period.!!
NO Sale Targets! Fixed Salary!!
As a CSR agent you will be responsible for the following:
- Answers questions and provides assistance to potential and current customers.
- Answers inquiries regarding sales.
- Up-selling and cross-selling while discussing the offered product with customers.
- Demonstrating excellent oral communication skills.
- Working in a professional environment with a professional attitude.
- Must Be Committed regarding the work.
- Must have excellent communication skill in English with fluent accent.
- The candidate should have Can-do attitude.
- The candidate should be able to work as a team member
- MALE candidates are encouraged to apply.
- We are hiring for night shift (Timings from 8:00 pm to 06:00 am)
- 5 days working, with alternate Saturday 's on.
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| Company Information |
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Company Name: Global Bridge Communications
Company Description:
pGlobal Bridge Communications (GBC) is a Lahore Pakistan based multi services providing company established in 2005 with an aim to offer a wide range of services around the globe. Our area of expertise include Call Center Services , BPO services , Web solutions , Develop business softwares , SMS marketing & VoIP services. Global Bridge Communications (GBC) prime mission is to provide a seamless extension of our clients customer relationship management process by being a premier provider of customer acquisition, customer care and retention services. To build strong client relationships and strategic partnerships through quality people, excellent services and superior technology resulting in an exceptional CRM product and outsourcing value. Our Key Values We maintain the highest standards of integrity and honesty We commit our capabilities, meet every commitment and keep our clients and colleagues informed at all times We earn the complete trust of each other, our clients and their customers We show respect for individuals - both our clients and our colleagues We strive for continuous improvement in everything we do We have fun, celebrate our successes and approach all challenges in a positive and optimistic manner Our Interactions With every customer our employees interaction: Quickly and precisely assess the total picture of the customers needs. Examine possibilities for selling better solutions for those needs. Build stronger relationships using Optimize Interactive Services. Training in handling high-value customer accounts and confidentiality. We strive for continuous improvement in everything we do Capture real buying behavior data to help with strategic decision making. This integrated and holistic approach to servicing customers: Enhances the customers brand experience and emotive loyalty. Gives our clients voice-of-the-customer feedback on which to base strategic decisions. Increases the long-term value of your customers portfolio./p
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