Telesales executives work in call centers where they utilize inbound and outbound telephone calls to persuade customers to purchase companies' products and services. They generate leads for outside sales teams, manage customer accounts, and promptly resolve customer complaints.

• Calling existing and potential customers to persuade them to purchase company products and services
• Generating promising leads for the outside sales team to pursue.
• Developing and sustaining solid relationships with customers to encourage repeat business
• Keep an updated customer database
• Measure identified KPIs
• Track and document calls and sales
• Update client records 
• Prepare and present achievements and KIPs