This position is for 12 Hours & Night Shift:

Shift Timings: 9 PM till 9 AM

· Installing and configuring computer operating systems and applications Linux / Windows

· Monitoring and maintaining computer systems and networks

· Talking to staff or clients through a series of actions, either face to face / email or over the telephone to help set up systems or resolve issues

· Providing support, including procedural documentation and relevant reports

· Following diagrams and written instructions to repair a fault or set up a system

· Supporting the roll-out of new applications

· Responding within agreed time limits to call-outs

· Working continuously on a task until completion

· Prioritizing and managing many open cases at one time

· Rapidly establishing a good working relationship with team and other professionals, e.g., software developers, QA engineers, project managers

· Testing and evaluating new technologies