Task:
Troubleshooting/Reporting current interconnections/customers.
• Binds status inbound & outbound
• Daily Traffic
• Route Performance (Delivery rate %)
• SDR Look up
• Resolve/escalate trouble tickets
Establishing bind with vendor/customer.
• SMPP interconnection form
• VPN Details
Opening Trouble Tickets with the suppliers and platform vendor.
Skills/Competency:
Proficient in MS Office, Professional Email drafting, SMPP connection, SS7 – Sigtran connection, VPN connection, Maria DB, Mongo DB & MySql, Kannel, Restcomm, Ksmpp, Strongswan, Redhat linux certified.
Language:
Proficient in English