Order Taker / Customer Service Representative  
Eat Smart   More jobs from this company

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Job Title:   Order Taker / Customer Service Representative
Category:   Hotel/Restaurant Management
Total Positions:   2
Job Location:   Lahore
Gender:   Female
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Fresh
Salary Range:   PKR 15,000 to 25,000 per Month
Apply By:   Apr 20, 2018
     
     
 
Job Description:

We are a passionate group of engaged food and drink professionals committed to offering radical and meaningful experiences.


 Job : Customer Support Representative


Full Time: 10am - 6pm 


Eat Smart is looking for Order Taker/Customer Service Representative.:


Job Duties:



  • Responsible for answering all telephone calls and prioritizing said calls and punch orders 

  • Should have very good telephone etiquettes.

  • Resolves product or service problems by clarifying the customer's complaint

  • Determining the cause of the problem

  • Selecting and explaining the best solution to solve the problem

  • Expediting correction or adjustment

  • Following up to ensure resolution.

  • Display excellent conversation skills and selling techniques at all times.

  • Timely order dispatch

  • Customer Service Representative Skills and Qualifications:

  • Customer service representative must be fluent in English and Urdu, active listening, service orientation, reading comprehension and persuade potential customers.

  • Females will be preferred.


Required Skills:
communication skills

Company Information
 
Company Name:  Eat Smart
Company Description:
Eat Smart

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