Customer Service Representative  
ISHINE TECHNOLOGIES   More jobs from this company

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Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   4
Job Location:   Lahore
Gender:   No Preference
Age:   22 to 30 years
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Salary Range:   PKR 25,000 to 30,000 per Month
Apply By:   Jul 22, 2018
     
     
 
Job Description:

  • Ability to execute procedure and good communication skills on E-bay, Amazon and Daraz.pk 

  • We are looking for an enthusiastic telesales Representative to contribute to generating sales for our company.

  • You will be responsible for closing sales deals over the phone and maintaining good customer relationships.  

  • An effective telesales representative must be an excellent communicator and have superior people skills.

  • They must be comfortable presenting products or services over the phone as well as dealing.   The goal is to help the company grow by bringing in customers and developing business.  

  • Contact potential or existing customers to inform them about a product or service with or without scripts.

  • Answer questions about products or the company

  • Ask questions to understand customer requirements and close sales

  • Enter and update customer information in the database

  • Take and process orders in an accurate manner

  • Handle grievances to preserve the company’s reputation

  • Go the “extra mile” to meet sales quota and facilitate future sales

  • Keep records of calls and sales and note useful information  

  • Proven experience as telesales representative or other sales/customer service role

  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

  • Ability to learn about products and services and describe/explain them to prospects

  • Outstanding negotiation skills with the ability to resolve issues and address complaints.


Required Skills:
Customer Service Excellence standard,Customer Service Operations,Amazon sales,Ebay Sales

Company Information
 
Company Name:  ISHINE TECHNOLOGIES
Company Description:
ppI-SHINE TECHNOLOGIES/p/p

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