Job Title: |
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Head of Customer Services |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Lahore |
Gender: |
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Female |
Minimum Education: |
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Masters |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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5 Years8 Years |
Salary Range: |
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PKR 100,000 to 150,000 per Month |
Apply By: |
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Sep 23, 2019 |
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Job Description: |
- Responsible for making analysis reports about client retention and sharing the same with the management
- Identify the reasons causing low client retention and identify their corrective and preventive measures
- Design customer retention strategies and ensuring their implementation
- Improving customer service experience, create engaged customers and increase customer footfall
- Taking ownership of customers issues and following problems through to resolution
- Suggesting customer services training on all floors for all staff
- Arranging events which help to foster positive relationships with the clients
- Any other task assigned by HOD
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Company Information |
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Company Name: Hifsa Khan Salon & Studio Company Description:
Hifsa Khan Salon Studio
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