We are seeking a dedicated and customer-focused Call Center Customer Service Representative to join our dynamic team. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to handle high-volume calls with professionalism and efficiency.

Responsibilities:

• Professionally handle inbound and outbound calls.
• Provide accurate information and support to customers regarding products and services.
• Resolve customer inquiries and complaints effectively.
• Maintain detailed and accurate records of customer interactions.
• Achieve individual and team performance targets.
• Follow-up with customers to ensure satisfaction and problem resolution.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficient with computers and ability to learn new software quickly.
• Ability to multitask and handle stressful situations calmly.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holiday pay.
• Professional development and career advancement opportunities.
• Friendly and supportive work environment.