Customer Support Executive  
Cyber System (Pvt) Ltd   More jobs from this company

Job Details Back to Job Listing
 
Job Title:   Customer Support Executive
Category:   Client Services
Total Positions:   3
Job Location:   Lahore
Gender:   No Preference
Age:   25 to  years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 60,000 to 80,000 per Month
Apply By:   Nov 8, 2024
     
     
 
Job Description:

We are  looking for experienced Customer Support Executives with a background in the USA healthcare industry. The ideal candidate should have at least 6 months of experience in a customer support role, with excellent communication skills, handling inquiries, resolving issues, and providing outstanding customer service.

Responsibilities:

  • Respond to customer queries promptly and professionally
  • Resolve product or service issues by clarifying customer complaints
  • Maintain customer records by updating information in the CRM
  • Handle multiple communication channels (phone, email, chat) and assist customers efficiently
  • Deliver excellent customer experiences, ensuring customer satisfaction

Requirements:

  • Experience in the USA healthcare industry is highly preferred
  • Fluent in English, with strong verbal and written communication skills
  • Ability to multitask and handle various customer service channels

Company Information
 
Company Name:  Cyber System (Pvt) Ltd
Company Description:
Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world.

The core philosophy behind Cyber System is to tackle the business problems and create novel and efficient solutions by utilizing state-of-the-art technology.

Cyber System believes in professionalism, business ethics and morality. It aims at long-term relationships based on trust, understanding and good will. Business criteria at Cyber System are many as opposed to profit alone. Here, commitment, sincerity and enthusiasm form the path to professionalism.

Effective and regular communication and sanctity of timelines is very important to Cyber System. This leads to the satisfaction of both the Cyber System Team and Cyber System Clients.

Aspiring to expand to new sectors, Cyber System aims at rendering its services to many new markets both national and international.

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