| Job Title: |
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Email Communication Manager |
| Category: |
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Client Services |
| Total Positions: |
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2 |
| Gender: |
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No Preference |
| Minimum Education: |
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Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
5 Years |
| Apply By: |
|
Jun 13, 2025 |
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| Job Description: |
We are looking for a highly organized and proactive Email Communication Manager to take ownership of our email communications. You will ensure timely, professional, and accurate responses across multiple inboxes while coordinating with internal teams to maintain a smooth information flow.
Responsibilities:
Monitor and manage multiple email inboxes daily Respond to inquiries in a timely and professional manner Categorize and prioritize emails based on urgency and topic Flag or escalate messages to relevant team members as needed Maintain inbox cleanliness and implement organizational systems Draft or proofread email templates for consistency and clarity Generate weekly reports summarizing key communications or trends
Requirements:
Excellent written English and attention to detail Proven experience in email management or virtual assistance Strong organizational and multitasking skills Familiarity with tools like Gmail, Slack, and task/project platforms (e.g., Trello, Asana) Ability to work independently and maintain confidentiality
Why Join Total Shape?
Fully remote position with flexible hours Competitive monthly pay Work with a supportive, fast-paced team Opportunity to grow with a digital-first brand |
| Company Information |
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Company Name: Total Shape
Company Description:
Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information tailored to your health and fitness journey. Our mission is to help you make informed decisions that expedite your path to your health and fitness goals.
Since 2003, our dedicated team has worked hard to create a comprehensive library of thorough and reliable information. Our team of 60+ team of writers, fact checkers and medical reviewers are health and fitness experts, including registered dietitian nutritionists, board certified medical doctors, experienced personal trainers, certified coaches, and professional athletes who write, fact check, review and constantly update our collection of 2,000+ articles.
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